Who it is for
Home-service professionals, maintenance businesses, car washes, mobile service teams, craftspeople, multi-branch operators, and marketplace owners that want a customer-facing booking channel and an operational vendor portal.
Services Marketplace & Vendor Platform
Hirfa
Hirfa connects customers with service businesses across Kuwait through bilingual discovery, vendor storefronts, booking and quote workflows, direct conversations, operations portals, and marketplace administration.
What it solves
Replaces scattered social-media inquiries, manual chat bookings, unstructured quotations, and disconnected provider records with one branded marketplace that keeps customers, vendors, bookings, teams, and platform operations connected.
Storefront to delivery
What Hirfa includes
- Arabic and English service discovery with categories, search, areas, maps, vendor pages, and customer reviews
- Branded vendor storefronts with service packages, availability, customer registration, booking, and quote response
- Guest and registered-customer booking flows with OTP verification, tracking tokens, status updates, and direct conversations
- Vendor portals for services, bookings, quotations, teams, capacity, storefront settings, earnings, and operational reporting
- Admin controls for vendor approval, services, categories, users, employees, commissions, bookings, analytics, and audit history
A provider onboarding example
A car wash joins Hirfa, publishes a branded storefront with wash and detailing packages, shares its link on WhatsApp and Instagram, receives vehicle details and a preferred time, assigns the job to a team, and keeps the customer updated through completion.
Kuwait and GCC
Bilingual services marketplace for Kuwait and the GCC
Hirfa supports service businesses searching for a Kuwait services marketplace, home-services booking platform, vendor portal, craftspeople directory, bilingual service app, and multi-provider operations system that can be adapted for GCC markets.